Royal IHC Unveils New Kind of Digital Platform, the ShipSupport

Royal IHC has launched ShipSupport, its new e-commerce platform for the maritime industry.

The company has joined forces with its network of trusted global suppliers to create a unique online experience following feedback from its customers about their need for a transparent digital platform.

According to Maaike de Rover, founder and the driving force behind the corporate startup: “Ordering spare parts should be a simple and efficient process, available at all times and accessible anywhere in the world.”

Our customers are used to a new kind of digital world. They know how to order products on their smartphone from Amazon or Bol.com. This is what ShipSupport.com is all about. There is no need to be logged in to see our prices or waste time waiting for a quote. As such, our customers can then focus on doing their job, and keeping their vessels and equipment operational for years to come.

Dave Vander Heyde, CEO Royal IHC, is quick to respond when asked what sets ShipSupport apart from other e-commerce platforms available in the maritime industry: “IHC’s solutions always stem from an iterative process with our customers. We listen to their challenges and give them the customized solutions they need to maximize performance and uptime.

If we service the product so that their uptime lasts over the life cycle of the vessel or the piece of equipment, then we have a very happy customer. An open ecommerce platform is something new in our industry and I believe the time has come to move forward.

 

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3rd International Congress Hydraulic Engineering Structures and Dredging

Russia’s leading maritime industry Media Group PortNews (www.portnews.ru) holds a traditional annual Congress “Hydraulic Engineering Structures and Dredging” in Moscow. 

The two-day Congress includes the 7th International Forum of Dredging Companies and the 3rd Technical Conference “Modern Solutions for Hydraulic Engineering”.

Infrastructure development is among the real sources of Russia’s economy growth. Construction of port facilities and new hydraulic engineering structures on the country’s inland waterways constitute an essential part of all infrastructure projects. It is important to take into account the best international practices to implement these projects effectively.

The program of the Congress will be devoted to the latest technologies for dredging and hydraulic engineering works. Speakers and delegates will refer to real projects to discuss specifics features of dredging works, as well as dedicated fleet and equipment involved.

To learn more about event, please, contact the organizing committee: snitko@portnews.ru

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